formerly University of Missouri-Rolla
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University of Missouri- Rolla






English and Technical
Communication
236 Humanities-Social Sci.
1870 Miner Circle
Rolla, MO 65409
(573) 341-4681
english@mst.edu

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Careers in Technical Communication

The job outlook for a graduate with a technical communication degree is very promising.

What is Technical Communication?
Technical communication, whether written, oral, or visual, enables people to use technology effectively, to understand technology, or to make effective decisions about real-world problems. In this context "technical" refers to technology in the broadest sense-that is, any materials or human-created processes that help people act or think. Thus, instruments and equipment are technologies, but so are methods of farming and systems of information. 

What do Technical Communicators do?
Technical communicators bridge the gap between specialists and non-specialists. They are writers, illustrators, editors, designers, translators, and project managers, who work in both the private and public sectors.

As a technical communicator you might be employed to

  • create help systems and tutorials for users of new software
  • design multimedia presentations for special interest groups
  • write instructions and dialogue boxes for video games
  • edit print manuals or online documentation for government agencies
  • conduct training seminars and lead project teams in industry

The most common job titles in STC's 2005 United States Salary Survey were documentation manager, information developer, online help developer, teacher of technical communication, technical editor, technical writer, usability specialist, and Web designer. (Source: www.stc.org)

Who hires Technical Communicators?
The following companies, among others, have posted job ads recently in the Job Seeker Section of STC's Web site:

  • Starbucks Coffee Company: Senior Technical Writer
  • Lockheed Martin: Communications Specialist
  • Google: Technical Writer
  • Oak Ridge National Laboratory: Science Writer
  • Enterprise Rent-A-Car: Training Specialist
  • Northwestern Mutual: Senior User Interface Design Consultant
  • Dudek: Technical Editor
  • Nikon Precision: Senior Manager of Technical Communications
  • EDMC Online Higher Education: Instructional Media Developer
  • Innovatia: Information Architect
  • PointRoll: Product Documentation Specialist
  • Confidential: Content Architect
  • Resolution Health: Health Writer
  • Dynamic Diagrams: Information Design Guru
  • Stanford University: Senior Lecturer
  • Philips North America: Senior Proposal Manager
  • Digitas: Interaction Designer

(Source: www.stc.org)

What can a Technical Communicator expect to earn?
Employment opportunities and salaries vary from individual to individual and from place to place. According to the 2005 survey, however, the median annual salary of U.S. members of STC is $68,000 overall and $42,000 in entry-level positions. On the East Coast (MA, NJ, NY) and West Coast (CA), respectively, the median salary is more than $80,000 per year. (Source: www.stc.org)

Return to Technical Communication Index

ON THE JOB WITH ...

Rebecca Moneymaker
M.S., Tech Com, 2005

The first graduate of Missouri S&T's technical communication program has gone to work for the nation's "leading supplier of healthcare information technology solutions" in Kansas City. Rebecca Moneymaker began her employment with Cerner Corporation on May 22, 2006, after teaching technical writing for one semester in our department.

As a content developer at Cerner, Moneymaker creates, publishes, and maintains online Help, following established standards and processes; she edits and publishes CMSG (solution guides) chapters for her solution area; she provides feedback to the team on the design and usability of applications; and she reviews user interface and system messages in her team's applications. In addition to these job responsibilities, she has participated in work groups to develop new methodology.

When asked whether she likes her job, Moneymaker responded: "Yes, very much so." She said that our technical communication program prepared her for the Cerner job in many ways: "Overall I think I learned a lot about myself as a writer and was able to work on my weaknesses. Also, I got a good grasp of all the different areas that are available for technical writers."

What advice would she give to our current B.S. and M.S. technical communication majors who want to be prepared for the workplace? "Internship, internship, internship--It's the one thing I would have done  differently. Many companies hire a good portion of their full-time employees from past interns."

(Source: Panoply 2007)